At jazrelviora, we collect information that helps us provide better financial planning services. We're transparent about what we collect and why we need it.

We collect this information when you register, use our planning tools, contact support, or participate in consultations. All collection occurs with your explicit consent and clear purpose explanation.

Your information helps us deliver meaningful financial planning services tailored to your specific situation and goals. Every use serves a clear purpose.

• Service Delivery: Creating personalised financial milestone plans, tracking progress, and providing relevant recommendations based on your goals.
• Communication: Sending important updates about your plans, responding to inquiries, and sharing educational content that matches your interests.
• Platform Improvement: Analysing usage patterns to enhance features, fix issues, and develop new tools that better serve our community.
• Regulatory Compliance: Meeting Australian financial services requirements, maintaining records as required by law, and ensuring proper documentation.
• Security Protection: Monitoring for suspicious activity, preventing unauthorised access, and protecting both your account and our systems.

We never use your personal information for unrelated marketing purposes or share your financial details without explicit permission. Our focus remains on supporting your financial planning journey.

We share your information only when necessary for service delivery or required by law. Here's exactly when and why sharing might occur:

Service Partners: We work with trusted technology providers for hosting, email delivery, and payment processing. These partners access only the minimum information needed for their specific function and are bound by strict confidentiality agreements.

Professional Advisors: When you specifically request it, we may share relevant financial information with your accountant, financial advisor, or legal representative to support integrated planning approaches.

Legal Requirements: Australian law sometimes requires disclosure to regulatory bodies like AUSTRAC or ASIC. We comply with these obligations while protecting your privacy to the maximum extent possible.

Business Transfers: If jazrelviora is acquired or merged, your information may transfer to the new entity, but only under equivalent privacy protections.

We never sell your personal information to third parties or share it for their marketing purposes. Any sharing requires either your explicit consent or clear legal obligation.

Under Australian Privacy Principles, you have significant control over your personal information. Here are your rights and how to exercise them:

To exercise these rights, email us at privacy@jazrelviora.com with your request and identification. We respond within 30 days and never charge fees for reasonable requests.

Protecting your financial information is our top priority. We implement multiple layers of security to safeguard your data:

Despite our strong security measures, no system is completely immune to threats. We continuously monitor and update our protections, and we'll notify you promptly if any breach affects your information.

You can enhance your account security by using a strong, unique password and enabling two-factor authentication in your account settings.

We keep your information only as long as necessary for legitimate purposes or legal requirements. Here's our retention approach:

When retention periods expire, we securely delete information using industry-standard methods. Some information may be retained longer if you specifically request it or if legal proceedings require preservation.

If you close your account, we'll delete personal information that's not subject to regulatory retention requirements within 90 days of your request.

Our website uses cookies and similar technologies to enhance your experience and provide personalised services. You have control over these preferences.

Essential Cookies: Required for basic website function, security, and your account access. These can't be disabled without affecting site functionality.

Analytics Cookies: Help us understand how visitors use our site so we can improve navigation and features. You can opt out through your browser settings.

Preference Cookies: Remember your settings and customisation choices to provide a more personalised experience across visits.

We don't use advertising cookies or share tracking data with external advertising networks. Our analytics focus solely on improving our services for existing and potential clients.

You can manage cookie preferences through your browser settings or our cookie preference centre, accessible from any page footer.

Your information is primarily stored and processed within Australia. However, some of our technology partners operate internationally, which may involve cross-border data transfers.

When international transfers occur, we ensure adequate protection through:

• Contracts requiring equivalent privacy protection standards
• Verification that destination countries have adequate privacy laws
• Regular audits of partner security and privacy practices
• Immediate notification requirements for any security incidents

We currently work with service providers in the United States and European Union, both regions with strong privacy frameworks. Any new international relationships undergo thorough privacy impact assessments.

jazrelviora's services are designed for adults making independent financial decisions. We don't knowingly collect personal information from individuals under 18 years of age.

If you're under 18 and interested in financial planning education, we recommend involving a parent or guardian who can create an account and access our educational resources on your behalf.

If we discover we've inadvertently collected information from someone under 18, we'll delete it immediately and notify relevant parties. Parents concerned about their child's information can contact us at privacy@jazrelviora.com.

We review and update this privacy policy annually or when significant changes occur in our practices or legal requirements. Changes reflect our ongoing commitment to privacy protection.

Notification Process: For material changes, we'll email active users at least 30 days before implementation. Minor updates will be posted on our website with updated dates.

Your Options: If you disagree with policy changes, you can exercise your data deletion rights or close your account before changes take effect.

We encourage reviewing this policy periodically to stay informed about how we protect your information. Previous versions are available upon request for comparison purposes.